The Hard Stuff: Customer Complaints

So, how many of you have a customer complaints procedure in place? I didn’t until about a week ago! This is hard for me to share as its quite personal to one of my businesses, but I feel I must share it to save you making a mistake that I did. Well, its not even … Continue reading The Hard Stuff: Customer Complaints

Lets Talk Money

Getting paid and money management can be difficult in business because, in addition to customers, cash flow and managing your accounts properly is what keeps your business running smoothly. Consequently understanding money management has to become a priority. Even if you hire an accountant to do the hard stuff and make it balance, you will … Continue reading Lets Talk Money

Vision, Mission and Culture

Vision A powerful initiative for ambitious women to achieve extraordinary results in life and business. Mission The Diamond Initiative is the business catalyst every ambitious woman needs to grow. Through innovative networking, personal and business development we help women improve their lives and businesses daily. We understand running a business can be a lonely road … Continue reading Vision, Mission and Culture