So, how many of you have a customer complaints procedure in place? I didn’t until about a week ago! This is hard for me to share as its quite personal to one of my businesses, but I feel I must share it to save you making a mistake that I did. Well, its not even … Continue reading The Hard Stuff: Customer Complaints
Getting paid and money management can be difficult in business because, in addition to customers, cash flow and managing your accounts properly is what keeps your business running smoothly. Consequently understanding money management has to become a priority. Even if you hire an accountant to do the hard stuff and make it balance, you will … Continue reading Lets Talk Money
Have you ever heard the quotes where your supposed to think like a superhero? or a perfect hustler? to be powerful, a pioneer or an inspiration? Yes, I have too, but i honestly don't feel like that most of the time. When I started my business i was stuck between a rock and a hard … Continue reading I Feel Human, And It’s Unsettling…
In business we have amazing aspects which we love doing, such as seeing clients, creating our product or service, operations etc. There’s nothing I love more than delivering the service my business offers and seeing the client's smile! It's so rewarding. But the critical things that help our businesses move forward, we generally don’t enjoy … Continue reading The Hard Stuff: Getting Paid
The Diamond Initiative recently had the opportunity of hiring interns to support us with our December event! It was an eye opening and amazing experience, and we would like to share with you their stories. Here is Charlotte's account of her time and experience with The Diamond Initiative... "When I applied for a Social Media … Continue reading The Expert In Anything, Was Once A Beginner
As you all know we are celebrating Christmas with our celebrate women in business event on the 15th of December at the Orange Tree in Derby! So we thought we would delve into the minds and world of our speakers to give you more insight into why we chose them for our event. Andy Cope … Continue reading Let’s Explore Our Speakers!
The E-Myth Revisited - Why Most Small Businesses Don't Work, And What To Do About It! As small businesses ourselves ( Soon to be big businesses!) it is crucial we learn from those who have gone before us! This book is written by the critically acclaimed Small business Guru - Micheal E. Gerber, who has … Continue reading The E-Myth Revisted