The Hard Stuff: Customer Complaints

So, how many of you have a customer complaints procedure in place? I didn’t until about a week ago! This is hard for me to share as its quite personal to one of my businesses, but I feel I must share it to save you making a mistake that I did. Well, its not even … Continue reading The Hard Stuff: Customer Complaints

Lets Talk Money

Getting paid and money management can be difficult in business because, in addition to customers, cash flow and managing your accounts properly is what keeps your business running smoothly. Consequently understanding money management has to become a priority. Even if you hire an accountant to do the hard stuff and make it balance, you will … Continue reading Lets Talk Money

Cat’s Curiosity Shop – Highlighted Business in October

Caitlin Molloy has written this beautiful powerful blog about the creationof her business and her power to continue after her hurdles and pick herself back up again. Her tenacity is truly inspirational.  1: What made you start your own business? I’ve always been a creative person, most of my free time since I was a … Continue reading Cat’s Curiosity Shop – Highlighted Business in October