So, how many of you have a customer complaints procedure in place? I didn’t until about a week ago! This is hard for me to share as its quite personal to one of my businesses, but I feel I must share it to save you making a mistake that I did. Well, its not even … Continue reading The Hard Stuff: Customer Complaints
Getting paid and money management can be difficult in business because, in addition to customers, cash flow and managing your accounts properly is what keeps your business running smoothly. Consequently understanding money management has to become a priority. Even if you hire an accountant to do the hard stuff and make it balance, you will … Continue reading Lets Talk Money
In business we have amazing aspects which we love doing, such as seeing clients, creating our product or service, operations etc. There’s nothing I love more than delivering the service my business offers and seeing the client's smile! It's so rewarding. But the critical things that help our businesses move forward, we generally don’t enjoy … Continue reading The Hard Stuff: Getting Paid
The Diamond Initiative recently had the opportunity of hiring interns to support us with our December event! It was an eye opening and amazing experience, and we would like to share with you their stories. Here is Charlotte's account of her time and experience with The Diamond Initiative... "When I applied for a Social Media … Continue reading The Expert In Anything, Was Once A Beginner
Hello! Did you all go away and put up your prices after October/November's event? If not did you at least go away and make sure you were being paid enough for all of the time you put into your business? Robyn I really enjoyed this meeting! (Even though I had to speak!) I hope that … Continue reading October Meeting – 2017 The Meeting of Valuing What You Offer
Sell The Problem You Solve, Not The Product You Sell.. The Diamond Initiative Have you ever delved into the business ideas of e-commerce and what it means to your business? If not, you should. E-commerce is the process of buying and transacting online, businesses such as Ebay, Amazon and more recently Etsy have really … Continue reading What Does E-commerce Mean To You?